Robotics Process Automation (RPA) wird als typisches Beispiel für die Digitalisierung von Prozessen propagiert. In diesem Ratgeber wird aus betriebswirtschaftlicher, nicht aus technischer, Sicht beschrieben wie RPA als Tool zur Automatisierung von Unternehmensprozessen optimal eingesetzt werden kann und wo die Grenzen dieser Technologie liegen. Dazu wird die Funktionsweise von RPA und deren Reichweite anhand eines Beispiels erklärt. Der beschränkte Automatisierungseffekt eines einzelnen Roboters kann durch den flächendeckenden Einsatz kompensiert werden. Wie RPA flächendeckend eingeführt werden kann, wird in dem Ratgeber beschrieben. Es wird dargestellt wie RPA in Kombination mit anderen Technologien ein wichtiger Teil der Prozess- und Systemarchitektur wird.

Dazu muss in einem ersten Schritt das richtige Softwareprodukt ausgewählt werden. Der Ratgeber gibt Hinweise welche Software-Auswahl-Kriterien besonders wichtig sind und nennt die aktuellen Marktführer. Es wird ausführlich dargestellt welche Entwicklungs- und Implementierungsstandards für eine professionelle Einführung von Robotern notwendig sind.

Für die kontinuierliche Weiterentwicklung und Pflege von RPA Anwendungen müssen entsprechende Rollen in der Organisation geschaffen werden. Kompetenzen sind zentral aufzubauen und das Verständnis für die Software ist dezentral in den Unternehmensbereichen zu entwickeln. Durch die richtige Mischung aus zentralen Kompetenzen und der dezentralen Identifikation und Entwicklung von RPA Anwendungen kann beides erreicht werden, der flexible und agile Einsatz einer neuen Technologie im Tagesgeschäft und die übergreifende Qualitätssicherung und Abstimmung mit der IT Strategie. Somit kann RPA zu einem wichtigen Baustein der Digitalisierungsstrategie werden.

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«RPA-Robotics Process Automation verstehen und richtig einführen», Uwe Bloching benzeri kitaplar