Kitabı oku: «Gordon Ramsay’s Playing with Fire»
Gordon Ramsay’s
Playing with Fire
Contents
Foreword
1. Early Days
2. First Step on the Ladder
3. Royal Hospital Road
4. A Scottish Failure
5. Claridge’s
6. Foreign Fields
7. We Write to Tell You How Disappointed We Were
8. The Connaught
9. I Wore the Whites
10. A Change of Direction
11. For Sale: Intellectual Property
12. An Inspector Calls
13. There are Girls in my Soup
14. I Buy a House
15. Public Floggings
16. The Fee Earners
17. New York
18. A Helping Hand
19. Hollywood Calls
20. A Change in Spending Habits
Conclusion
Index
FOREWORD
THE BEGINNING
And in the beginning there was nothing.
NOT A SAUSAGE – penniless, broke, fucking nothing – and although, at a certain age, that didn’t matter hugely, there came a time when hand-me-downs, cast-offs and football boots of odd sizes all pointed to a problem that seemed to have afflicted me, my mum, my sisters, Ronnie and the whole lot of us. It was as though we had been dealt the ‘all-time dysfunctional’ poker hand.
I wish I could say that, from this point on, the penny had dropped and I decided to do something about it, but it wasn’t like that. It would take years before there was any significant change – before, as they say, I had a pot to piss in.
This is the story of how that change took place.
CHAPTER ONE
EARLY DAYS
Work and opportunity come hand in hand, but don’t miss the big picture
MONEY ONLY CAME into my life when I received my first weekly wage. It came in a brown envelope with my name on it, and its contents disappeared faster than Jack Rabbit looking down the barrels of a sawn-off shotgun. Whatever money might have come in during my all-too-brief football days, my dad ‘handled’ for me. Whether it paid for his booze or his musical dreams, I don’t know, but very little of it came my way, and I’m pretty sure Mum didn’t see much of it either. To be honest, I was far too busy trying to be good at football to worry about it much, but in later years – much later years – I think it brought on an almost pathological need to know where my earnings went, who was handling them, and God help anyone who couldn’t explain what was happening.
This way of working, to climb the greasy pole of recognition rather than earn a living, followed me right through the early kitchens, where the only aim in this war zone was learning how to be the best. I think that this need to be the best was something that was always with me. It was, in the first instance, nothing more than a competitive streak. If I was racing my snail against the field, then mine would have to win. If I was washing pots, then mine were the cleanest, driest, and finished in the shortest time.
But after a while, this changed. I began to take notice of the competition around me and, in doing so, I realized that I was much keener to get on and do things in a way that blitzed everyone around me out of the water. Being the best was like a vanity, and I became ever-conscious that just being better was nowhere near enough. I had to attain a height that was unassailable by others.
To do this was to search out teachers, example-setters, heroes, whatever. Anybody that could point the way forward was someone whom I needed to know. The early chefs of my teenage years were not always easy to get near, but, in time, they picked up on me. They knew that there was one hungry little bastard in their kitchens and that I would do anything, work without stopping, and consume every scrap of guidance.
All I wanted was to understand how to do something, and I was the fastest learner they would ever meet. Those chefs who were good (and by that I mean lived in three dimensions) watched and encouraged me. Those with a single dimension carried on frying eggs.
As I continued along this culinary towpath, I began to see that, not only was it necessary to learn my trade thoroughly, but to try and move it up a gear. What I also noticed was that, while it was relatively easy for me to do this, nobody else seemed so driven. For me, it was just natural, the only route, and I used to listen to my mates argue and complain about conditions, the hours, the pay. All these things I couldn’t give a flying fuck about, to be honest.
Was I ever jealous of anyone who seemed to be ahead of me? No, that was never going to happen. That person became just a milestone and someone I would overtake as fast as possible. It was just like being a car in a race, and all the other cars were there to be overtaken. Even now, that is very much the case. The only difference is that it’s no longer about being the best pot washer. Now I look for more Michelin stars than anyone else, I need to have the highest audience ratings on my TV shows, and I need to sell more books than all the other celebrity chefs.
Am I always successful at being the best? Am I fuck. Instead, I just think of Jack Nicholson in One Flew Over the Cuckoo’s Nest when he tells his fellow inmates that he can tear the faucet from the floor and throw it through the window. They take bets because this boast just isn’t going to happen. The camera watches him struggle, sweat and grunt until it is clear that the faucet is staying where it is. Nicholson eventually stops and looks around. ‘Well, at least I tried, which is more than you bastards did,’ he says. That’s me. Just sometimes I aim too high and fail, but it will never stop me shooting for the stars. I might quietly have to accept that Jamie is going to sell more books than I am. For now.
In the meantime, the hours were forever and blotted out any time in which to think about money, far less spend it. Time off was also for sleeping. Seventeen-hour shifts, an hour each way for travel, and the rest was for sleep. A day off once a week was also for sleeping. All fucking day. I needed rent money and I needed cash for fares, and then it was all gone. No movies, no restaurants, no cars, and I never drank.
After kitchens in London, my days in Paris were no different. I had gone there, as I knew that that was still the home of fine dining, and I was searching for the places that would inspire and teach me. This was my choice, even if at the beginning I couldn’t speak any French and knew no one. There was a constant obsession with learning, with looking for respect in a kitchen where the culture was to be as dismissive as a fly swatter. Asking for a rise was as far from my mind as ringing in with a sickie.
In time, I returned to London and started working with Pierre Koffmann at La Tante Claire. It was while I was there that I was approached by a diminutive Italian with an offer to start a new restaurant down some back street off the Fulham Road. When you have nothing except your knives, when everyone insists that you are nothing but a piece of shit on their shoes, a kind word with the promise of recognition and money is like discovering a high pair in your dysfunctional poker hand. Suddenly, there was someone inviting me to run their kitchen for them. I was going to be called ‘Chef’, with my own small brigade and, moreover, there might be some proper money on the table. The restaurant was to be called Aubergine.
A pair in cards seems a lot when you have nothing. It blots out the fact that all the other players might have a better hand, and the last thing on their minds around the table is your welfare. But, suddenly, here was this godforsaken, beaten-up old restaurant site that had already had a long history of failure. Had I but known it, this was the last-chance saloon for the Italian owners who had somehow gotten it into their minds that I could save the day for them.
Too bloody right. The salary was better than I could ever have imagined, and all I had to do was what I do best.
I had come back from Paris in 1993 and started Aubergine not long afterwards, by which time I was twenty-seven and the owner of a flat. Well, not quite a whole flat, as I went halves with a mate and we and the Building Society were the proud owners together. We let one room out, but were either too busy or too exhausted to collect the rent. The tenant didn’t come up with the goods very often, so one way or another, it was always a fucking fight to pay the mortgage.
From this early desperation, I suddenly had a boat to steer in the form of Aubergine, and it would not be long before I was getting married. Another thing happened that would also have one fucking big effect on my life, and that was meeting the father of my wife, Tana.
I had met Chris earlier on when Tana was dating another chef who, anticipating wedding bells, had brought her and her parents to Aubergine on the second night that I was open. I had gone up to their table, sat down and told them about how things were going. A nice, informal little chat and then they were gone. I learned later that Chris, Tana’s dad, had said to his wife, Greta, that I was totally preoccupied with myself and right up my own arse. Greta apparently smiled sweetly and said that I reminded her of Chris at that age. It wouldn’t be long before Chris would be playing a central role in this story.
Either way, Tana fell out with this other dickhead of a chef and, before I knew it, we were dating and got married in December 1996. In the meantime, Aubergine was fast becoming a big hit and I was earning £6,000 a month. £6,000 a month! My mate, the Building Society and I sold the flat, and Tana and I were able to put down a deposit on part of an old school building in Battersea. We moved in, and suddenly there was a seismic shift in my life because Aubergine had become a phenomenon.
The Aubergine phenomenon is interesting. This was the stage, this tiny little fledgling restaurant, where I started to make a name for myself, where I was suddenly the unknown winger who was filling the goal net every Saturday to the extent that the press looked up and started mapping out my future as a name in their columns. Newspapers, magazines and the restaurant media are always looking for the next story, and they hooked on to me big time. Why did this previously unknown, off-street restaurant suddenly have the most sought-after reservations book in London?
Celebrity status didn’t exist. Gordon Ramsay was a name that rolled off the tongue like broken glass, and the place had started on a shoestring with no big design budget, no PR and no launch party with 200 C-list celebs. If the truth were known, I didn’t really know what PR stood for. What worked was that I was putting superbly executed, modern European dishes on the menu at the lowest prices. When I look at an old Aubergine menu now, we were selling – no, giving away – three courses for £18. I also had the makings of a strong, motivated staff in both the kitchen and the dining room. The staff were all young and all looking for classical training. The hardship that we were enduring in the kitchen was probably the glue that bonded us all together. They could see me pitching in, and maybe stories of my days in Paris, mixed with the obvious dedication of working like a hungry dog, bonded us together. What would seal this bond was the success that suddenly swept over us. I had proved, with the help of my staff, that hard work and self-conviction really will work. What we all knew about was obsession and the pursuit of perfection, so every guest who came into the restaurant liked what they saw and went off to spread the word. It appealed to affluent locals who boasted about the little restaurant that they had discovered as though it were their own. No wonder I didn’t need a poncy PR firm.
On the other hand, it was also a question of timing. I can’t take any credit for that. We just happened to be pursuing perfection at exactly the right time and place. And there also were at least two vital things I didn’t yet understand.
One was that those days were producing what would be a fantastic stable of chefs-in-waiting who, one day, would put Gordon Ramsay on the world stage. I didn’t know that’s what I was doing when I hired them or when we worked alongside each other to get it right every time. I didn’t know it then, but they would be one of the most important factors in my later success.
The other issue was that, as successful as Aubergine was, I was doing everything wrong if I wanted to make money and run a business. The restaurant was certainly making money, but it wasn’t my money, and my head was buried in a hot stove all day. I had no understanding of the horizon, no wider picture, and – at least then – I didn’t realize how much I had become a means for others to feather their own nests.
The situation would not last.
CHAPTER TWO
FIRST STEP ON THE LADDER
Before diving in, break the ice and think through the basics.
AUBERGINE WAS OWNED by people who were more interested in the money than the food, and this was the lesser known side of the story. The constant rowing and the politics that spilled over from the boardroom were soon having an effect on me, and as the restaurant grew more successful, plans were being hatched for laying a string of golden eggs. And they would be spilling out of my arse. Pizza parlours and roll-outs featured regularly in the boardroom plans, and I knew that it was time to go.
I had been given 10 per cent of the shares in the firm that owned Aubergine and, occasionally, a few thousand pounds came my way as a sort of drip-feed to keep me happy. But with each director trying to secure my support against their opposing number, I soon began to look around in spite of the stratospheric reputation of Aubergine. My problem was that I just hadn’t thought through what I was really after. That was the first lesson I needed to learn.
From out of the blue, a small hotel operator called David Levin approached me to take charge of his restaurant, which had just lost its Michelin-starred chef. Before I knew it, he had offered me £150,000 a year and 5 per cent of the profits. Fuck me. This was double what I was earning, and I could see that the site in Mayfair was just right for the three Michelin stars. They shone in my mind much brighter than any share certificates or, come to think of it, any roll-out Italian pizza parlours.
However, although I had had lots of talks with David, I was a bit confused about how this might all pan out. There was a son who was clearly going to take over the business at some time, and in the back of my mind, I was wondering why the other chef had left. I can’t say that it was a case of once bitten, but I had acquired a sixth sense about who really might be my friend and who might ultimately sell me down the river in a leaky sieve.
So I spoke to the one person who would have my interests at heart, and that was Chris, my father-in-law. I explained the offer and asked if he would meet with David and let me know what he thought. I didn’t know it then, and I am fucking positive that Chris didn’t give it a further thought, but this was the very first step we took together in the world of commerce. It was to be the initial, tentative coming together of two people who were totally different in their skills and ages. As time went on, these differences were to meld together in an unusual alliance, and it became clear that we were as alike as two wings on a plane.
The two old-timers met for lunch at The Capital and, like so many successful businessmen, David failed to listen to a thing Chris said about my ambitions or dreams. As far as he was concerned, it was a done deal and Chris was in the way. Be courteous enough to the father-in-law and he will, no doubt, go along with the grand plan.
I think that Chris was a little wary of trying to muscle in on my life and into a business that he knew very little about. Either way, it was not long before I was invited to the offices of Withers for what I thought was just another meeting. Chris agreed to come along, and there we were in front of three lawyers, none of whom was mine, and David’s son. Apparently, David was on the golf course, treating today’s procedures as a done deal. Chris looked puzzled as he scanned the documentation in front of him. One of the three lawyers smiled and indicated that this was a contract now awaiting my signature.
The kick under the table from Chris came as a surprise and fucking well hurt. It was to become a regular method of communication in later meetings when things were going wrong. Chris asked if we could have five minutes, and out of the room we went. He looked at me and asked two simple, amazing questions. ‘Gordon, what do you really want to do in life? Do you want to work for someone, or do you want to go it alone?’ I was beginning to realize, at last, that the world was beginning to rotate.
Ten minutes later, we had proffered our apologies to the signing committee, who, no doubt, relayed news of our departure to the golf course, and we were on our way out of this firm of very expensive lawyers.
We had, in that one moment, agreed to go it alone. Two unlikely partners and only a dream between us, and I had just learned an important lesson: you need to know what you’re aiming for in order to reach it.
The saga at Aubergine still had another torturous six months to run. I was still refusing to sign any contract, especially as one of the clauses would bar me from opening a restaurant within a twenty-five-mile radius of Aubergine if I ever left. Franco Zanellato and Claudio Pulze sold their shares to Giuliano Lotto, giving him 90 per cent of the company, which meant he could do what he liked. What he liked, at this point, was to raise prices, move my staff around, and talk about strange plans for bistros in Bermuda. Of the three Italians, Giuliano, a former stockbroker, knew the least about the restaurant trade.
What we were now looking for was the big chance, and that chance suddenly appeared with a call from my old boss.
CHAPTER THREE
ROYAL HOSPITAL ROAD
When the time is right with plans, designs, borrowings and staff, mix them in a bowl with a spoonful of intense passion.
IT IS STRANGE, but of all the influential chefs who have been documented in my life, the one who gave me the greatest leg-up is hardly ever mentioned. I had worked for Pierre Koffmann at La Tante Claire, and had even taken Marcus Wareing from him to be my right-hand man at Aubergine, and it was he who was about to give me the very opportunity that I needed.
Pierre had been running La Tante Claire for twelve years in a strange backwater of Chelsea called Royal Hospital Road. The road was named after the home of the Chelsea Pensioners, the retired ex-soldiers who bring colour to the area with their scarlet coats and incredible personal histories. It runs parallel to the River Thames from Pimlico to Cheyne Walk, a rat run where National Express buses come barrelling along to avoid the snarl-ups of the Embankment traffic, and its buildings camouflage a wealthy population of socialites and Sloanes.
I had worked at La Tante Claire as head chef after returning from France. It was a brief period of employment, marked by Pierre’s disappearance the day before I arrived, leaving an enigmatic, dismissive note. He was on holiday, and a three-day handover before he entrusted me with his beautiful cuisine would have been helpful. But he was a man of few words and, being very French, had little time for anything except cooking and rugby.
La Tante Claire had three Michelin stars and, as such, it was a destination restaurant. It wouldn’t have mattered where it was located because people sought it out as a centre of gastronomy. Any other restaurant in this location might have struggled if it relied on customers just passing by, as nobody ever did, except to buy a newspaper or walk the dog. But Pierre was comfortable there. He had a fabulous reputation and was happy to close seven weeks each year for holidays, as the French tend to do, and his staff were more than happy to follow suit.
I didn’t really know why he wanted to move, but he had lost his wife not long before, and had also been offered the chance to move La Tante Claire to The Berkeley, a hotel that was part of the Savoy Group. So his immediate problem was how to shift the existing lease on the Royal Hospital Road restaurant, at which point his Gallic gaze fell on me. Would I be interested in buying the unexpired lease for £500,000? I had no money and, quite frankly, he could have been asking for £5 million. But this was where Chris came in. I was happy to sit on the sidelines and watch him deal with this tiny obstacle.
I had no idea about Chris’s personal finances. What I did realize was that the money Pierre wanted would be just the half of it. There would be a much bigger bill if we were ever going to change this rather tired restaurant into Gordon Ramsay’s début as a chef patron. That sort of money was just not lying around in people’s bank accounts, and we were going to have to get involved in the world of banking.
Chris put together a proposal and sent it down the wire to a bank manager he had known and dealt with for years at the Bank of Scotland. Iain Stewart had been involved in earlier restaurant businesses at the highest culinary level, including none other than my much-respected boss in an earlier era, Albert Roux. This was lucky because it gave the bank an insight into the economics of Michelin-starred dining – what it cost, but also what it could earn. Claudio Pulze, one member of the Italian trio at Aubergine, once told Chris that a three-star restaurant could never make money. Fortunately for us, Iain Stewart had seen the living proof that Claudio was wrong, and he was able to reassure the bank’s credit committee. This removed any lingering doubts that the bank might have had about lending us the money.
So I dug out my one and only suit from a very sparse wardrobe and set off with Chris to the old P&O building at the bottom of Trafalgar Square for an introductory meeting. I could feel my bollocks shrinking as I was shown into the meeting room with three or four banking individuals dressed in grey suits, blue-striped shirts and forgettable ties.
So forgettable, in fact, that I can remember little else. All the talking from our side came from Chris, and I just prayed that no incoming missile of a question came my way. Do you know today’s price of a barrel of oil, Mr Ramsay? What return on your equity capital do you expect in Years Two and Three, Mr Ramsay? Fuck me. I kept my head between my shaking legs.
Just as I felt we were getting these people on our side, Chris suddenly let loose a tirade of abuse about greedy bankers who screwed their clients wherever they could. They had just suggested an administrative fee of a couple of thousand pounds, and Chris countered it with £500. I didn’t know where the fuck to look. If this was business, then I would stay in the kitchen, where I could safely bollock my brigade without getting involved in any confrontation.
It was such a nightmare that I nearly missed the men in grey agreeing to Chris’s revised figure. Their suggested £1,500 fee was big wonga, and not only had Chris saved it, but he had also shown me that bankers really can be wankers. The exception was Iain, who, I could see, had a sardonic smile on his face for much of this ‘delicate’ negotiating. He knew that what we were setting out to do was just the beginning of bigger stuff to come, and he was instrumental in these first, tentative steps.
Suddenly, the meeting was at an end, and there was this short-arsed, gritty Scot with a sharp eye and tongue smiling, shaking hands and wishing us well. Fuck. Easy as that.
But, of course, it wasn’t quite so. It’s one thing to borrow the money, but then you have to pay it back – with interest. Also, just as we were getting the loan agreed, there were things happening that would later have a big effect on my business. But at the time I didn’t know that, and it just seemed to be threatening my deal. In fact, there seemed no solution. What had happened was that the Savoy Group had been approached by what was then an almost unknown financial animal called ‘private equity’.
Private equity has become controversial for a number of reasons, and it is a familiar phrase today. It means powerful investment funds not available to the general public or traded on stock exchanges, which buy up companies in return for a share in the ownership. In this case, Blackstone Private Equity were the Savoy Group’s suitors, and it was the first time that I ever heard the name that would become so important to us. On this occasion, they were offering over half a billion pounds to shareholders of the Savoy Group to buy Claridge’s, The Connaught, The Berkeley and, of course, The Savoy.
Once this deal had gone through, the idea was that these private equity players would bring about changes to increase the value of the Savoy Group in order to make it saleable at a profit acceptable to their investors. The trouble was that it meant that everything to do with the Savoy Group was on hold while the deal was going on, and that included Pierre Koffmann’s move, too – which, in turn, meant ours. Before we knew it, we were back on the streets looking for alternative premises. We searched and looked at half a dozen sites, and each new potential restaurant we saw made us realize that Royal Hospital Road was, by far, what we wanted most. It was heart breaking to accept that it just wasn’t going to happen.
Months went by. Updates on the Blackstone front were hard to come by. Their deal had eventually gone through, and they were now busy thinking about a million different changes they wanted to make in the way the Savoy Group was run. Whether they wanted Pierre Koffmann or not was just one of the decisions that they would make in the fullness of time, and we just had to wait. Pierre’s advisors had long ago stopped returning calls, and I could feel the deal going cold.
One of these advisors was a particularly irritating ‘fixer’, a slobby suit who had clearly eaten well and frequently at La Tante Claire. Perhaps he sensed that this cosy arrangement was coming to an end and, as it became clear that Pierre’s deal with The Berkeley actually might happen after all, Slobby became more elusive. Luckily for us, there was a lively partner from Pierre’s accountancy firm who grabbed the ball and ran with it. Without him, I think we would still be on the touchline.
The deal progressed, and suddenly, there we were in the offices of the lawyers who were acting for La Tante Claire with a mile-long paper trail of agreements, leases, indemnities and guarantees ready for Chris and me to sign. As the snowstorm came to a finish, the lawyers wheeled in lunch and champagne to mark this momentous occasion. In all the completion meetings that took place later – and there were a lot of them – this was the one I’ll always remember. Not just because it was the first, but because of this small gesture of kinship and kindness.
The bank had sent down a lesser minion to make sure the right signatures were attached to the borrowings documents. He was last to leave, having drunk enough bubbly to match what he considered an onerous task.
It was, without doubt, a fucking relief. I could now be open about my plans. I could leave Aubergine and stop stalling about signing the contract they had been pressing on me. I could now tell Marco Pierre White that I would not be part of his stupid plans for the Café Royal, as I now had the beginnings of what I had dreamed about: my own restaurant.
But I owe Pierre Koffmann for more than just placing the opportunity of my own restaurant in front of me. I don’t know whether or not he thought £500,000 would be more than I could afford, or whether or not he just wanted me to succeed, but, without me asking, he delayed payment of £175,000 for a year to let me get some cash flow coming through.
Even so, we now had this vast loan, with monthly interest payments to go with it. So you didn’t have to be a partner in super-league finance like Blackstone to realize that, having bought this tiny little restaurant, we urgently needed to get it open. We now had a staff ready and waiting, because forty-six of them walked out of Aubergine when Giuliano Lotto sacked Marcus Wareing. We certainly had our menus set out, but we needed to make the restaurant look right – and there wasn’t much time.
We decided to get help from a small interior design firm that I had come across on an earlier project. The problem was that, years earlier, Pierre Koffmann had commissioned David Collins, who was then unknown, to design his restaurant, and his design had become so much a part of La Tante Claire and its cuisine that, inevitably, everything had to come out. This left a concrete shell and just thirty days to build something in its place.
The concrete shell is always going to haunt me. No one really knows what makes a restaurant successful. There are only a few real variables: the food, the location, the design, the price, the staff, the ambience and the clientele. But every time you think it can’t be too difficult to crack the code, up pops a restaurant that should fail because the food is overpriced and atrocious, the location is in the middle of a railway arch, the staff are arrogant arseholes or the clientele is fickle – and they have to eat in a concrete shell. We all know of examples. The amazing and galling thing is that sometimes they don’t fail.
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