Gelingen oder Misslingen einer Dienst- und Teambesprechung liegen dicht beieinander und sind nicht nur eine Frage von Themen und Inhalten. Was von dem einen als erfolgreich verbucht wird, ist für einen anderen eine glatte Fehlinvestition an Zeit und Energie. Der Vielredner, wie auch der Bedeutsame oder der notorische Besserwisser, werden beispielsweise beglückt den Besprechungsraum verlassen, wenn sie sich gut in Szene setzen konnten. Das sieht der strategische Denker, der Querdenker oder der Querulant meist anders. Es ist sicherlich nicht einfach, bei so viel unterschiedlichem persönlichem Kolorit eine gemeinsame Plattform für eine effektive Teambesprechung zu schaffen. Der erfolgreiche Moderator gruppiert seine «Spieler» entsprechend ihren Eigenschaften und schafft so die Basis für optimale Ergebnisse. In diesem Spannungsfeld ist der Moderator als Psychologe mit einer hohen Achtsamkeit, Sensibilität und Einfühlungsvermögen gefordert, Inhalte und Teilnehmer zum Erfolg zu führen.

In fünf Kapiteln geht das Buch u.a. auf Fragen ein wie

– Brauchen wir eine regelmäßige Teambesprechung?

– Wie organisiere ich eine Dienstbesprechung?

– Welche Ziele, Themen und Inhalte bringen das Team im Meeting weiter?

– Worauf sollte der Moderator achten?

– Wie komme ich zur richtigen Antwort zum richtigen Zeitpunkt für den richtigen Teilnehmer?

– Situative und typengerechte Moderation

– Beispiele aus der Praxiswie Querulanten enttarnen, Querdenker bestärken, der Gutsherr mit einem starken Ego als Moderator: Erdulden oder ändern?

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«Erfolgsfaktor Führung Die regelmäßige Dienst- und Teambesprechung», Hanns Eberhard Meixner benzeri kitaplar