«Using the Project Management Maturity Model», Harold Kerzner, Ph.D. benzeri kitaplar

Project Management. A Systems Approach to Planning, Scheduling, and ControllingHarold Kerzner, Ph.D.
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What Executives Need to Know About Project ManagementHarold Kerzner, Ph.D. vd.
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Bringing the PMBOK Guide to Life. A Companion for the Practicing Project ManagerKerzner Harold vd.
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Customer Success. How Innovative Companies Are Reducing Churn and Growing Recurring Revenue
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SHRM Society for Human Resource Management Complete Study GuideSandra M. Reed
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Service Design for Business. A Practical Guide to Optimizing the Customer ExperienceBen Reason vd.
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Indispensable. How To Become The Company That Your Customers Can't Live WithoutJoe Calloway
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What's the Secret?. To Providing a World-Class Customer ExperienceJohn R. DiJulius, III
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Taming the Search-and-Switch Customer. Earning Customer Loyalty in a Compulsion-to-Compare World
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It's All About Service. How to Lead Your People to Care for Your Customers
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Unleashing Excellence. The Complete Guide to Ultimate Customer Service
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Gregs Tagebuch, Folge 12: Und tschüss!Jeff KinneyMarco Eßer tarafından okunduDietmar Schmidt tarafından çeviri
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How Will You Measure Your Life?
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The Hour Between Dog and Wolf: Risk-taking, Gut Feelings and the Biology of Boom and BustJohn Coates
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Trump Never Give Up. How I Turned My Biggest Challenges into SuccessMeredith McIver vd.
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