Kommunikation und Interaktion gehören zu den zentralen Kompetenzen, die es in der Pflegeausbildung zu erwerben und in der Praxis anzuwenden gilt. Die Autor*innen des Kurzlehrbuchs zur Kommunikation und Interaktion in der Pflege

führen in die Grundlagen der Kommunikation ein bezüglich der Funktionen von Sprache, der Dimensionen einer Nachricht und nonverbaler Kommunikation

beschreiben die kommunikativen Kompetenzen Empathie und aktives Zuhören

stellen standardisierte Gesprächs- und Reflexionsformate vor wie Supervision, kollegiale Beratung und Personalgespräche

skizzieren die Besonderheiten der Kommunikation im Krankenhaus

geben ergänzende Informationen zu den Themen Humor, interprofessionelle Kommunikation, Spiegelneuronen und Mikroschulung zur Medikamenteneinnahme

bieten vertiefende Informationen zur Kommunikation

mit Kindern und Jugendlichen bezüglich deren Sprach-erwerbes und Sprachentwicklung

vermitteln praktische Informationen zur Interaktion mit alten Menschen bezüglich Tür- und Angelgesprächen, Kommunikation mit Menschen mit Demenz, Gestaltung eines Erzählkreises und des Umgangs mit Verlusterfahrungen bei sterbenden und trauernden Menschen

decken die curricular relevanten Inhalte der generalisti-schen Pflegeausbildung ab bezüglich der Gestaltung

von personen- und situationsorientierter Kommunikation und Beratung

erleichtern das Lernen und Anwenden der Inhalte mit zahlreichen Aufgaben, anschaulichen Illustrationen, curricularen Hinweisen und praxisorientierten Beispielen.

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«Kommunikation und Interaktion in der Pflege», Heinz-Joachim Büker benzeri kitaplar