Der Staat steckt im Verwaltungsdschungel: endlose Formulare, komplexe Zuständigkeiten und lähmende Prozesse bremsen Bürger, Unternehmen und Politik gleichermaßen. Doch es gibt einen Ausweg. Dieses Buch zeigt, wie Lean-Management-Prinzipien – erfolgreich erprobt in Wirtschaft und Industrie – auf den öffentlichen Sektor übertragen werden können.

Lea Maria Franke-Wolf beleuchtet die historischen Wurzeln der Bürokratie, analysiert aktuelle Fehlentwicklungen und eröffnet einen klaren Weg zu einer modernen, agilen und bürgernahen Verwaltung. Praxisnahe Beispiele, internationale Best Practices und konkrete Handlungsempfehlungen machen deutlich: Mit klaren Zielen, digitaler Transformation und schlanken Prozessen kann der Staat zukunftsfähig werden.

Ein unverzichtbarer Leitfaden für alle, die Verwaltung neu denken und den Weg vom lähmenden Verwaltungsdschungel hin zu klaren Strukturen aktiv gestalten wollen.

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Vom Verwaltungsdschungel zur klaren Struktur

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