«Unleashing Excellence. The Complete Guide to Ultimate Customer Service», benzeri kitaplar

Take Their Breath Away. How Imaginative Service Creates Devoted CustomersChip Bell R. vd.
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Taming the Search-and-Switch Customer. Earning Customer Loyalty in a Compulsion-to-Compare World
Jill Griffin
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It's All About Service. How to Lead Your People to Care for Your Customers
Ray Pelletier
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Anticipate
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Passionate and Profitable. Why Customer Strategies Fail and Ten Steps to Do Them Right!Lior Arussy
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What's the Secret?. To Providing a World-Class Customer ExperienceJohn R. DiJulius, III
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Indispensable. How To Become The Company That Your Customers Can't Live WithoutJoe Calloway
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Service Design for Business. A Practical Guide to Optimizing the Customer ExperienceBen Reason vd.
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Customer Success. How Innovative Companies Are Reducing Churn and Growing Recurring Revenue
Maria Martinez vd.
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Creative Confidence: Unleashing the Creative Potential Within Us AllDavid Kelley
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The Engineer's Manual of Construction Site PlanningJüri Sutt vd.
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Oje, ich wachse! - Von den acht "Sprüngen" in der mentalen Entwicklung Ihres Kindes während der ersten 14 Monate und wie Sie damit umgehen können (Ungekürzt)
Dr. Hetty van de Rijt vd.
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The Little Book of Common Sense Investing. The Only Way to Guarantee Your Fair Share of Stock Market ReturnsДжон Богл
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