Müşteri servisi türünün en iyi kitapları - Litres'ten ücretsiz indirin veya çevrimiçi okuyun

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pazarlama, halkla ilişkiler, reklam

müşteri servisi

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4 ve 5 yıldızla derecelendirilen kitaplar

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Why CRM Doesn't Work. How to Win by Letting Customers Manange the Relationship

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The Experience. The 5 Principles of Disney Service and Relationship Excellence

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