Müşteri servisi türünün en iyi kitapları - Litres'ten ücretsiz indirin veya çevrimiçi okuyun

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pazarlama, halkla ilişkiler, reklam

müşteri servisi

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4 ve 5 yıldızla derecelendirilen kitaplar

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Why CRM Doesn't Work. How to Win by Letting Customers Manange the Relationship

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Unleashing Excellence. The Complete Guide to Ultimate Customer Service

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Measure What Matters. Online Tools For Understanding Customers, Social Media, Engagement, and Key Relationships Katie Paine Delahaye

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